• You are only registered for a course after you’ve received confirmation of registration from Falcon Training. 
  • Full payment is required before the start of any course
  • Falcon Training operate at a minimum of 20 delegates per course. If the total number of enrollments for a course is less than 20 two weeks before the course start date, the course may be postponed. Enrolled delegates will be notified via email. 
  • Cancellation terms:
    Notification of cancellation must be received in writing no less than 30 days prior to course commencement. There is no refund for cancellations occurring within 30 days of the course start date, or for ‘no shows’. Attendee or course date substitution can be arranged no less than 30 days prior to course commencement. There is a maximum of one change per booking and any rescheduled course must be attended within a 3 month period. Date change requests received less than 30 days prior to the start of the course will incur a fee of 50% of the total course price.In the instance where Falcon Training are unable to run a confirmed training event to unforeseen circumstances beyond their control, for example: a natural disaster; delegates will in the first instance be offered a suitable alternative to complete their training. However, if this is not possible, delegates can request a credit voucher to complete their training at another date within a 2 year period.